Service Policy

Service Policy

Home  >  Service Center  > 

Service Policy

Service Policy
  • 6
    6
    6 Service Centers
  • 48
    48
    48 Service Outlets
  • 120
    120
    120 Service Personnel
  • 30
    30
    30 Service Vehicles
Warranty service

Except for specially stated parts, the warranty period for complete machines sold abroad is 18 months from the date the product leaves the factory (subject to the invoice), or 12 months or 2,000 hours from the date of sale, whichever comes first term end time.


Warranty regulations for spare parts
  • We guarantee the speed of accessory allocation, which can reach users worldwide within one week
    01
  • We guarantee the timeliness of technical support. Our maintenance workers maintain smooth communication 24 hours a day
    02
  • We attach great importance to listening to user feedback, regularly visiting customers, on-site troubleshooting of machine failures, and jointly improving equipment
    03
  • For harsh working conditions, for every 5 devices purchased, we provide one spare machine. This spare machine can be deferred for payment.
    04